| Effective Date: July 14, 2026 |
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| 1. Introduction |
| Trillium Woods (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website or interacting with our services. This Privacy Policy explains how we collect, use, and protect information collected through our website and through third-party services connected to our business operations. By using our website, you acknowledge and agree to the practices described in this Privacy Policy. |
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| 2. Information We Collect |
| We may collect information that you voluntarily provide when you interact with our website, including when you: |
- Submit an inquiry or contact form;
- Request information about our venue, services, or availability;
- Communicate with us by email, phone, or other methods;
- Register for services, promotions, or updates.
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| Information you provide may include: |
- Name;
- Email address;
- Phone number;
- Mailing address;
- Event-related details or information you choose to provide.
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| 3. Third-Party Services and Online Purchases |
| Our website may include links to, integrations with, or services provided by third-party providers that assist us with business operations, including ecommerce, payment processing, scheduling, customer communications, and other services. |
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| Certain features of our website may direct you to third-party platforms to complete transactions, submit information, process payments, or receive requested services. Information submitted through these third-party platforms is collected and processed directly by the applicable third-party provider in accordance with its own privacy policy, security practices, and applicable terms. |
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| Third-party providers may collect information such as your name, contact information, billing information, payment information, transaction details, or other information necessary to provide their services. |
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| Trillium Woods does not collect, access, store, or process certain information submitted through third-party platforms, including information submitted through third-party ecommerce or payment processing services. Payment information is processed securely through third-party payment providers, and Trillium Woods does not store or maintain complete payment card information. |
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| We encourage you to review the privacy policies of any third-party providers before submitting personal information through their platforms. |
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| Trillium Woods is not responsible for the privacy practices, security measures, or data handling practices of third-party websites, applications, or services. |
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| 4. How We Use Your Information |
| Information collected directly by Trillium Woods may be used to: |
- Respond to inquiries and requests;
- Provide information about our venue and services;
- Communicate with you regarding your event or requested services;
- Improve our website and customer experience;
- Maintain business records;
- Comply with legal obligations.
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| 5. Sharing Your Information |
| We do not sell or rent your personal information. However, we may share your information with: |
- Service Providers: Third-party vendors assisting with website operations (e.g., hosting, analytics, payment processing).
- Legal Compliance: When required by law or in response to legal requests.
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| 6. Cookies and Tracking Technologies |
| Our website uses cookies and similar tracking technologies to improve website functionality, analyze website traffic, and enhance your online experience. Cookies are small text files placed on your device when you visit a website. They help websites recognize your device, remember preferences, and understand how visitors interact with website content. You can modify your browser settings to disable cookies, but this may affect website functionality. |
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| Some cookies and similar technologies may be placed by third-party providers that assist us with website functionality, analytics, marketing, payment processing, or other business services. These third-party providers may collect information about your online activity through cookies or similar technologies according to their own privacy policies. Trillium Woods does not control the data collection practices of third-party providers. |
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| 7. Data Security |
| We take reasonable measures to protect information collected by Trillium Woods. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. |
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| 8. California Privacy Rights |
| If you are a California resident, you may have certain rights under applicable privacy laws, including the right to: |
- Request information about the personal information collected, used, or disclosed;
- Request deletion of personal information, subject to applicable exceptions;
- Request correction of inaccurate personal information;
- Opt out of the sale or sharing of personal information where applicable;
- Exercise privacy rights without discrimination.
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| Trillium Woods does not sell personal information. To submit a privacy request, please contact us using the information below. We may need to verify your identity before completing certain requests. |
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| 9. Third-Party Links |
| Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal information. |
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| 10. Changes to This Privacy Policy |
| We may update this Privacy Policy periodically to reflect changes to our practices, technology, services, or legal requirements. Updates will be posted on this page with a revised effective date. |
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| 11. Contact Us |
| If you have any questions about this Privacy Policy, please contact us at: |
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| Trillium Woods |
| 3956 Frew Mill Road |
| New Castle, PA 16101 |
| hello@thetrilliumwoods.com |
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